(And a developers too)
Jam is a browser extension that allows you to create the perfect bug report in just one click.
The goal of Jam is to make bug reporting faster for QA’s, faster for developers, and overall pain and frustration free.
Imagine how bugs are reported at a company. The bug finder, many times a QA, creates a ticket and tries to give you as much detail as they can on how they ended up seeing the bug that they found. Sometimes the details are slim because to the reporter, it looks pretty obvious that a developer would see the bug right away. But, many times, the developer will have a different result because they may have a different browser, a different system; there could be many reasons that the developer isn’t seeing the bug that the reporter is. Many times the developer will says, “it works fine on my end!” and close the ticket, ultimately leaving the product with an error.
With Jam, in one click, you can: take a screenshot, record a video, or capture an instant replay, and Jam will instantly generate a link to share with your team.
The Jam link will also include all the technical diagnostic info your engineering team needs to quickly debug, such as network requests, console logs, device information, and even network speed! It’s all captured so you no longer have to reproduce or find the technical diagnostics before reporting the bug.
Once you have your Jam link, simply paste it into a ticket or chat message to share it with engineers, or connect Jam to your issue-tracking tool of choice to create tickets right from Jam. No account is required to view, so engineers can click the link, and at a glance see the bug and why it happened.
Now the QA can capture a perfect reproduction. The developer has all the info they need to fix the bug faster, without a bunch of back and forth trying to figure out why they aren’t seeing what the QA saw.
Pain free, easy, simple, bug reporting.
Jam is currently in beta and is free to try.
Checkout Jam.dev